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Claims Operations Assistant. £26-32,000

Date: 11 Aug 2020
Type: Permanent
Location: London
Salary: £ per annum
Email: brian@taylorjamesresourcing.com
Ref: BT387

Claims Operations Assistant. £26-32,000

Some previous Lloyd’s or London market claims exposure is essential for this exciting opportunity with a well-established but extremely friendly Lloyd’s underwriters.


Assisting to identify and implement claims operational support requirements and make sure that claims processes are aligned to internal controls and industry standard.

Liaison with external parties such as brokers, loss adjusters and lawyers.

Resolving claims processing errors

Co-ordination of the outsourced peer review process and internal claim reviews

Preparation and presentation of claims data for monthly and quarterly reporting

Involvement in internal and external audits

Maintenance of the in-house claims system and industry system to facilitate workflow processes

Work alongside Claims Operations Manager to complete due diligence/contracts for proposed TPA’s and monitoring sign off progression.

Assist Claims Operations Manager with managing the day to day management of delegated claims, gathering data and MI, and assist with reviewing and improving TPA overall performance.

Assisting in the (re)approval, administration, monitoring and management of third parties with claim handling authority

Review and approval of claims bordereaux and cash calls

Co-ordinating audits and visits of TPAs and monitoring follow up on remedial action as required

Loss fund management

Assisting in claims projects

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