Delegated Claims Analyst/Manager

Delegated Claims Analyst/Manager c£50,000-80,000 negotiable

This is a newly created role with a well-established, expanding and highly regarded Lloyd’s Underwriters. As such the salary range is indicative with the company emphasising they are keen to tailor the final offer salary to attract the most appropriate candidate.

The main duties will include:

Work alongside the Claims Operations Manager to complete due diligence/contracts for proposed DCA’s and monitoring sign off progression.

Assist the Claims Operations Manager with managing the day-to-day management of delegated claims, gathering data and MI, and assist with reviewing and improving TPA overall performance.

Assisting in the (re)approval, administration, monitoring and management of third parties with claim handling authority

Coordinating audits and visits of DCAs and monitoring follow up on remedial action as required

Loss fund management

Liaison with external parties such as brokers, loss adjusters, DXC, TPAs and lawyers.

Maintenance of the in-house claims systems and ECF to facilitate workflow processes

Involvement in internal and external audits

Resolving delegated claims processing errors

Review and approval of claims bordereaux and cash calls

Assisting in claims projects

Assisting to identify and implement claims operational support requirements and make sure that claims processes are aligned to internal controls and industry standard.