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Consumer Credit Compliance Manager

We are looking for a compliance consultant with strong

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Compliance Manager (Personal Credit)

Date: 2 Dec 2019
Type: Permanent
Location: London
Salary: £80000 - 90000 per annum
Email: duncan@taylorjamesresourcing.com
Ref: db465890

We are looking for a compliance consultant with strong experience to deliver high quality regulatory advice to clients in the specialist areas of mortgages, consumer credit and insurance (FCA focussed). To maximise our presence within the industry to secure new clients and work.

Client delivery

    • Take personal responsibility for achieving the agreed billable hours target, ensuring you have a sufficient pipeline of client work
    • Provide high quality advice and support to clients on a range of regulatory compliance matters. This may include:
    • conducting regulatory reviews
    • Delivering training sessions and workshops for compliance staff and senior management
    • Assisting with authorisations
    • Drafting policies and procedures
    • Responding to ad-hoc and routine regulatory queries
    • Manage projects, often with multiple workstreams. This includes project planning, budgeting, scheduling, resource management and project close-down.
    • Act as the main point of contact for a portfolio of clients. This may include:
    • responding to all queries, managing client expectations and delegating work, where necessary
    • reviewing the work of colleagues and providing constructive feedback
    • ensuring accurate invoicing, timely payment and assisting the Finance team in resolving any queries
    • dealing with any complaints quickly and effectively
    • Actively partner with global sector teams to support and deliver on shared projects and responsibilities, where required
    • Adhere to the firm’s Quality Assurance Framework prior to submission to the client
    • Accurately record all client time in the CRM system
    • Ensure all client files are in good order and details of relevant contacts are updated in the CRM system

Business development

  • Take personal responsibility for achieving the agreed sales credit target
  • Build and maintain professional working relationships with clients, trade bodies and the regulator(s)
  • Prepare well-presented, accurately priced proposals and present these to prospective clients
  • Represent the firm at industry events,
  • Participate in internal events and training sessions such as client briefings and roundtable events

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